Testimonials

100% recommend!! Never heard a no from them. Will attempt very request and go above and beyond to give you the best outcome. Known Simon and team for a few years now, they have never let me down! Thank you!

The best external support! No matter what the ask is TESS always deliveries for us. From urgent parts shipped from abroad, supply of parts or to consult on the best solution to fix our problem Simon and his team always help us. No ask so far has been too much. Would 100% recommend this company.

Having worked with Tess for many years I can certainly say they are among the most professional and kind group of people I have the pleasure of working with. I hope our business relationship continues for many years to come!

I have been using Tess for a number of years. The service i get from Simon and the team is unrivalled from any other business. Simon will always go above and beyond to get the parts I require to keep production running. I have a great relationship with Tess and will continue to use them for years to come.

I have worked with TESS for a number of years through my roles within major blue-chip companies, supporting multiple sites across the UK. Simon and the team consistently deliver a truly world-class service.They always go the extra mile to source whatever parts are required, while ensuring the best possible price point. Just as importantly, they understand the operational urgency behind every request — helping us obtain critical components quickly and minimise downtime.What really sets TESS apart is their follow-up and commitment to customer satisfaction. They don’t just supply parts; they make sure the solution has worked and that the site is back where it needs to be.Larger organisations could learn a great deal from their work ethic, responsiveness and customer care.

a service second to none ready and willing to go beyond expectations

I have been using Tess from the first day Simon set up the company if you need it he will find it ,got me out of a few breakdowns over the years they do all the donkey work so I can concentrate on running the factory

We've had a great experience with Tess. They are so reliable, responsive and very professional. What really stood out was when we had an unexpected breakdown on a Sunday night and they arranged a critical spare for us at a very short notice. That level of urgency and commitment helped us avoid major downtime. Communication is always clear and quick, and they are the kind of team that shows up when things are 'on fire'. Always calm, capable and ready with solutions. Highly Recommended.

Simon and his team go above and beyond to supply whatever I have requested, which can, at times, be completely random. They seem to have a knack of finding things that other suppliers cannot source and nothing is too much trouble.

Excellent!! Highly recommended!