1. Our Use of Cookies

a. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and Personal Data is protected and respected at all times.

b. All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

1. Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

2. Analytics Cookies

It is important for us to understand how you use Our Site, for example, how efficiently you navigate around it and which features you interact with: Where permitted by law, We may use certain analytics cookies that help Us gather this information without requiring your consent. These cookies are used solely to improve the performance and usability of Our Site and do not collect information that identifies you personally. Where analytics cookies are used for any other purpose or involve tracking, We will always request your consent.

3. Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

4. Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

5. Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

6. Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

7. Media and Third Party Cookies

Our website may use third-party content, such as an embedded Google Map, which may use cookies or similar technologies to enable certain features and functionality. Where consent is required, these technologies will only be used with your consent. We do not currently use analytics or advertising cookies on Our website. If this changes, We will update this Policy accordingly.

b. Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 14.d, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

c. The following first party Cookies may be placed on your computer or device:

Name of Cookie	Purpose	Type
mhcookie	First party cookie set by Us which stores the cookie choices you make in the Privacy Preferences box, so we do not have to ask you on every page. It lasts for up to 12 months, after which we will ask you again.	Necessary
mhcookie_device	First party browser cookie set by Us which is a random identifier for your device, used so that your consent choice can be recognised and recorded as proof of your consent. It does not identify you personally.	Necessary

d. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

e. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

f. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

2. Contacting Us

If you have any questions about Our Site or this Privacy & Cookies Policy, please contact Us by email at sales@tessem.co.uk or by post to: Tess Electrical Mechanical Ltd 1 Mill Hill Road, Eaton Ford, St Neots, Cambs, PE19 7AG Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

3. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site. This policy was last updated on 29^th October 2026